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Booking RequirementsAll rates include taxes. The offered rates may change according to availability and the period. A deposit is required in order to be confirmed the booking. The amount it should be twenty to twenty five per cent (20-25%) of the total amount, with minimum amount the first night. The deposit is non-refundable unless there is a cancellation (see cancellation policy). The payment can be made through bank transfer or credit card. Any bank fees or commissions during this transfer are paid by the guests. Reservation will automatically be cancelled if any credit card authorization is denied. Full payment must be arranged at the day of the arrival after check in, cash or credit card (except American Express).
Cancellation PolicyIn case of cancellation, the deposit will be fully refunded only if you inform us at least 21 days before your arrival. In case of earlier check out date, there will be a charge of 50% for the rest booking nights.
Cleaning policyRefresh Service will be provided to all rooms every day.
The Refresh Service includes room cleaning without changing linens and towels. The room cleaning starts at 9:00. When you do not need your room to be cleaned, hang the "Do not disturb" sign on the doorknob.
Full Housekeeping Service is provided every third night. Linens and towels are changed two days per week.
COOKING APPLIANCES ARE NOT ALLOWED IN THE ROOMS.
Please notice that in case you need extra change of towels or sheets during your stay, you should inform the Reception for extra charges. For further information about the cleaning do not hesitate to contact with the Reception.